1Acceptance Of Terms
By booking a repair or using totalappliancerepairs.shop, you agree to these terms. If you do not agree, please do not use our services.
2Services Covered
We repair washing machines, refrigerators and freezers, dishwashers, dryers, and ovens and stoves at customers’ homes and businesses across Abu Dhabi.
3Booking & Appointments
- Bookings can be made by phone, WhatsApp, email or the website.
- Arrival times are estimates and may change due to traffic or earlier jobs; we will inform you of delays.
- Someone aged 18 or over must be present and provide safe access to the appliance.
4Quotes & Pricing
Prices shown on the website, including “from AED 50” and any discounts, are starting prices or promotions and depend on the fault. The technician inspects the appliance and confirms the exact cost before starting. No repair begins without your approval.
5Payment
Payment is due once the repair is finished, unless agreed otherwise. Accepted payment methods are confirmed at booking.
6Spare Parts
We use original or good-quality compatible spare parts. If a part needs to be ordered, we will explain the expected time and any advance payment. Old parts can be returned to you on request.
7Warranty
Repairs carry a 3 months warranty on parts and labour, as stated on your invoice. The warranty covers only the repaired fault and does not cover misuse, power fluctuations, water or physical damage, unrelated faults, or work done by others.
8Cancellations
Please let us know as early as possible if you need to cancel or reschedule. Parts ordered specifically for your appliance may be non-refundable.
9Liability
We work with care in your home. We are not responsible for existing damage, faults from normal wear, or indirect losses such as spoiled food or laundry. Our total liability is limited to the amount paid for the service.
10Governing Law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Abu Dhabi.